Sustainability Services

The Sustainability Services department empowers clients to become self-sufficient through benefit access, economic development, and financial planning while providing opportunities for community engagement.

The Sustainability Services Department provides newly-arriving, low-to-moderate income, limited English proficient AAPI adults and their dependents with linguistically and culturally accessible services across Northeast Ohio.

Our team of bilingual caseworkers can provide culturally appropriate assistance to our clients so they get on a path to self-sufficiency. Team members are located in Akron and Cleveland and comprehensive, professional case management services. We offer services such as vocational skills training, supportive counseling, job placement, and retention services, and much more.

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Sustainability Services Programs

Promoting Self-Sufficiency and Growth in the Community

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Asset Building

FINANCIAL COUNSELING FOR HOMEOWNERS & TENANTS

Asian Services In Action is a U.S. Department of Housing and Urban Development(HUD) housing certified agency, and provides a multitude of pre and post-housing counseling, foreclosure prevention and rental counseling assistance.

ASSET BUILDING PROGRAMS

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EITC

Earned Income Tax Credit

TAX PREPARATION SERVICES THROUGH ASIA

ASIA offers free tax preparation service for low-and-moderate income working families across Cuyahoga County. Our Cleveland site will also have interpreters for those whose primary language isn‚Äôt English. Services will be provided from mid-January through April ‚Äď contact us for more details.

Our tax preparers have been trained to ensure high-quality tax preparation to hardworking families an alternative to paid preparers, many of whom assess high filing fees and expensive refund advancement products. Our tax preparers are here to help you. With quality customer service and interpreters on-site who speak Mandarin and Cantonese, our team will walk you through the entire process so that valuable tax credits like the Earned Income Tax Credit (EITC) are claimed when a filer qualifies.

Schedule your appointment today! Ask for Joyce or Ivy.

MORE TAX PREPARATION INFORMATION

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Food Pantry

AND EMERGENCY FOOD ASSISTANCE

ASIA’s Emergency Food Assistance and Food Pantry is OPEN. Families or individuals are eligible. If you need food, please call our office.

For more information, please contact Nadia Abuamsha at 216-881-0330 ext 8822 or nabuamsha@asiaohio.org or Malissa Xiong at 330-535-3263 ext 5313 or mxiong@asiaohio.org.

FOR EMERGENCY ASSISTANCE Contact us today:

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ESOL

English for Speakers of Other Languages

CLASSES & RESOURCES

The Asian Services in Action office in Akron is an official site for FREE ESOL classes.

ESOL CLASS INFO & ARCHIVE

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HAPI Fresh

Healthy Asian Pacific Islander Fresh Program

ORGANIC FARM & MARKET

The Healthy Asian Pacific Islander Fresh Farmers Market Program (HAPI Fresh) is a seasonal and weekly farmer’s market between July and September each year that provides equitable access to fresh vegetables, including culturally specific produce. 

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The HAPI Fresh Market facilitates local job creation and supports entrepreneurship by offering low barrier opportunities for producers to sell their harvest.

Developed in 2012, HAPI Fresh ensures that urban farmers and food entrepreneurs, especially from the refugee and immigrant community, have a low-barrier opportunity to sell their produce and other food products while gaining practical experience with customer service, marketing, and financing.  Over the years, HAPI Fresh educated our clients on how to transfer their native agrarian skills to the U.S and integrate into Ohio’s agricultural community.   

The market is open to the general public and attracts upwards of 300 customers per week. Customers, especially those from ASIA’s refugee client base, can purchase fresh produce native to their homeland that is not readily available in supermarkets or other farmers markets. In order to ensure access for low-income families, the market accepts SNAP, WIC, and Senior Farmers’ Market vouchers. ASIA’s staff are also available to direct them to health and social services.   

ADDITIONAL MARKET INFORMATION

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Newcomers

Family Support Center

Support Services for New Families

The Newcomers Family Support Center is a program that provides newly-arriving low-income Asian Americans adults (including their dependents) with linguistically and culturally accessible employment assistance and family stabilization services in Cuyahoga County and Summit County.

According to the 2000 U.S. Census, more than 35,900 Asian American Pacific Islanders (AAPI) ‚Äď majority of them immigrants and refugees ‚Äď reside within Cuyahoga County with the largest Asian American population in Cleveland (12% of the total Cuyahoga County‚Äôs Asian American population). In addition, Cuyahoga County has seen a 67% growth rate of Asian Americans compared to the national average of 44%. Among Asian Americans there are over 23 languages and dialects spoken (just within the Chinese communities there are over a dozen dialects, each unique and distinctive). Witin the population over 40% are considered limited English proficient and 2/3 are from low- to moderate- income households.

Due to unique language and cultural barriers, low-income Asian Americans in northeast Ohio have trouble finding jobs, do not make consistent income progression associated with job promotions and new opportunities, lack limited basic work skills and knowledge especially if they are arriving from developing worlds (hygiene, resume writing, etc.), have trouble navigating counties’ social service system to stabilize their families, and know little or nothing about western concept of personal asset building.

The Newcomers Family Support Center strives to assist people to move further along the path of self-sufficiency and financial independence.

CORE PROGRAM COMPONENTS

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Public Notary

and IRS Taxpayer Representative

TAX PREPARATION SERVICES THROUGH ASIA

ASIA offers public notary and IRS taxpayer representative services at a nominal cost. Our public notary staff are credentialed by the State of Ohio.

AKRON

Chandra Ghalley

CLEVELAND

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The cost of notarization is $2.00/per document. Document translation is also available. For a price quote, please contact Ching Lo, clo@asiaohio.org

We have an IRS Taxpayer Representative on staff who is able to represent clients at IRS hearings regarding disputes and issues related to the clients federal taxes.  This service is offered on a sliding scale.

Helping families develop roots in Northeast Ohio.